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| Frequently Asked Questions (FAQ) |
| Q - How to Log-in? |
A - To log-in follow the steps given below:
1. Enter the username in the username text box.
2. Enter the password in the password text box.
3. Click Login. |
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| Q - How will e-college campus support if we have any problems? |
| A - We provide assistance for our clients over the phone, online chat and we even send over our technical resource if needed to help you solve the technical issues. |
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| Q - How do I edit my profile? |
A - Click the My Account tab from any page on the site to change your picture or summary text.
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| Q - How do I edit my account information? |
| A - Click the My Account tab from any page on the site. Then click View Account Info to view and edit your personal and school information. |
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| Q - What should I do if I forget my account password |
| A - If you forget e-college campus password, kindly contact your organization administrator to retrieve your password. |
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Q - Can I add extra roles or permissions to my profile? |
| A - No, only the administrator of your organization has the right to add roles or rights to your profile. If you wish for extra roles or permissions kindly contact your admin. |
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| Q - How do I interact with my colleagues and instructor? |
| A - e-college campus online learning environment helps to discuss issues and gain ideas from your instructors and other learners. You can send and receive messages from your peers and instructor through the mail box feature. |
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| Q - How will I know about a notice or a circular? |
| A - e-college campus has an added feature known as e-notice board. You can view the circulars in the e-notice board section and also an e-mail will be sent to your account. |
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| Q - How do I report a bug or an error? |
| A - Send in your valuable suggestions to
projectebel@motiveminds.com. |
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